Knowledge is the only sure source of sustained competitive advantage and organizations are increasingly recognizing the importance of knowledge as intellectual capital. Knowledge has always been valuable to all people and organizations. Most organizations have realized that their success is not because of their physical assets but because of the experiences and skills of their employees. Organizations have realized that their knowledge of how to do things and provide services is an important asset that should be managed like other valuable assets of the organization.
Knowledge management means the systematic availability of scientific information and resources so that they can provide the people in need when they need it so that they can do their day-to-day work more efficiently and effectively. Knowledge management involves a set of strategies and strategies for identifying, creating, representing, distributing, and adapting insights and experiences in the organization. Knowledge management is any process or action of production, acquisition, conquest, promotion and socialization and its application, wherever knowledge is deployed, enhances the learning and performance of the organization.
Knowledge Management Definition:
Knowledge management, knowledge management or management of scientific and experimental resources (KM) means the systematic availability of scientific and empirical information and resources so that they are available to those in need when needed. So they can do their day-to-day work more efficiently and effectively. Knowledge management involves a set of strategies and strategies for identifying, creating, representing, distributing, and applying insights and experiences in the organization.
Petrochemical Knowledge Management:
Human capital plays an important role in economic development and has been tried to maintain and increase physical capital through various methods and in this way is the most influential human capital that has been defined to promote knowledge management and it must be said that knowledge management It is the knowledge and accumulation of knowledge and the systematization of information and its institutionalization in the organization.
Knowledge Management Mission:
Knowledge management in our complex throughout its development programs strives to achieve a more effective presence in the region by achieving superior success and maximizing the relative benefits. In line with its mission of managing development and operations, the company has been policy-making and formulating a human resources development program and subsequently policy-making and developing a petrochemical industry knowledge management system and designing active knowledge management and dissemination mechanisms so as to aggregate the knowledge gained during Record the business processes that emerge as the most prominent part of intangible assets in order to prevent loss of experience by leaving personnel and to prevent duplication of errors.
Knowledge Management Goals:
- Giving the right knowledge at the right time to the right person
- Creating a knowledge map to know in the National Petrochemical Company “Who knows what and where”
- Avoid buying existing and duplicate knowledge
- Creating valuable knowledge packages from projects
- Validating and evaluating the knowledge used in the works and improving and updating the knowledge
- Maximize the use of knowledge over its useful life
- Using company elites and experts to exchange knowledge about the company
Knowledge Management Development Goals:
The main goal: to facilitate knowledge flow and knowledge sharing, to lead the management of expert and knowledge engineering associations, and to enhance the skills and empowerment of knowledge leaders and users, to improve knowledge management in the organization and to move towards further development and maturity.
Aims: These goals can be defined in three areas:
1- Structure / Process 2- Culture 2- Technology
Structure / Process:
Increase collaboration, collaboration and communication between users and forums
Increasing the organization’s awareness of knowledge gaps, identifying sources of knowledge to address gaps
Applying generated knowledge to problem solving, decision making, performance improvement, leadership, situation analysis and processes
Creating collective and group knowledge and designing mechanisms for dynamics to create learning groups and ensure sustainable competitive advantage in the organization.
Focus on producing knowledge packages and sharing them with the aim of creating added value in the organization
2- Monitoring and evaluation of knowledge management at unit level based on key performance indicators
Institutionalize knowledge management practices in business processes
Improving the monitoring and evaluation of individual, group and …
Identify organizational problems and find solutions to problems as organizational knowledge
Identify ways to improve the organization as organizational knowledge.
Institutionalizing the knowledge management culture, its continuity and continuity at the organization level, especially in the current processes of the organization and facilitating the improvement of the functioning of these processes in the company.
Training, strengthening the skills and empowering users and knowledge leaders to institutionalize their key role in the organization towards a knowledge-based learning organization.
Developing solutions and strategies for building and sustaining knowledge management at the organization level.
Establishing and developing a collaborative workspace through the continuous process of learning and developing related technologies to exchange people’s thoughts, views and knowledge to promote group knowledge and encourage sharing.
Twelve competitive advantages of knowledge management:
- Facilitate the process and improve the quality of decision making by accessing similar knowledge
۲٫Maximize the use of knowledge over its useful life
۳٫Maintain and grow the intellectual and knowledge assets in the organization
۴٫Gaining sustainable competitive advantage through innovation
۵٫Understanding customer needs and increasing customer engagement rates
- Agile and time saving, cost saving and eliminating rework
۷٫Improving company performance and improving profit margins and optimal customer relationship
۸٫Empowering and increasing the productivity of knowledge-based staff
۹٫Optimal utilization of organizational knowledge
۱۰٫Creating and developing a culture of creativity, individual and organizational innovation and sharing within the company staff
۱۱٫ Sustainable Productivity and Value Creation of Organizations
12.Change in organization and synergy improvement